Trainee Housing Solutions Officer FTC (Homelessness)

2026-05-27T10:53:00+01:00

Trainee Housing Solutions Officers (Homelessness)- Ref: THSO

Fixed term contracts 12 months

Starting salary £37,017.76 p.a.

This is a great opportunity for you to join the innovative and ambitious Housing Solutions Team at Broxbourne Council. We are looking to recruit a trainee officer on a fixed term basis, so if you are looking to progress your career in Housing, we are keen to hear from you.

In this customer-facing role, you will work alongside dedicated and experienced colleagues, interviewing, and assessing those at a risk of homelessness. You will manage a case load of clients, working collaboratively with colleagues and other agencies to give advice and provide solutions. This is a varied and challenging role, and also rewarding as you will be helping households resolve their housing needs, making it a great career choice.

If you want to apply to be part of our team, you should ideally have previous experience working within a Local Authority or in a housing or homelessness setting, and have knowledge of the relevant legislation, although transferable skills will be considered for this position. You should also be highly motivated, with a genuine interest in helping people. Previous experience working in a customer-facing role is essential, as are excellent communication skills. Fluent spoken English skills are essential as this role requires having sensitive conversations with clients and setting expectations clearly. Good written and analytical skills are equally important, therefore a GCSE (or equivalent) in English and Maths is required, together with a full driving license.

The Council offers hybrid working arrangements. During the probationary period, the role is office-based so that our hands‑on, supportive and comprehensive training programme can be delivered in person; this approach helps new colleagues feel confident, connected, and fully equipped to thrive in the role.

We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).

The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, always showing respect and looking at innovation and forward-thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.

We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

The Council’s benefits package includes generous leave entitlement, Employee Assistance Programme, benefits platform, full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.

Broxbourne Council is an Equal Opportunities employer.

Details and application forms for all job vacancies are listed on the Council’s website.

Application forms must be submitted online by 24 June 2026 quoting the above reference.

Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.

Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk

Website: www.broxbourne.gov.uk

Swimming Instructors

2026-05-06T14:17:00+01:00

Swimming Instructors – (Ref: 1SWIM)

John Warner Sports Centre and Laura Trott Leisure Centre

£22.92 per hour

This is an opportunity for you to join Broxbourne Council to teach our local community how to swim. We are looking to recruit qualified, enthusiastic and reliable swimming instructors on a permanent and casual basis, to teach both children and adults of various abilities. A variety of shifts are available from Monday to Saturday to fit in with your other commitments.

Come and join our small and friendly team of instructors, with vacancies available at both the Laura Trott Leisure Centre in Cheshunt and the John Warner Sports Centre in Hoddesdon.

If you are interested in joining us, the minimum qualification required is a Swim England Level 2 Teacher’s Certificate or a Swim England Level 2 in Teaching of Swimming. A Teacher’s Rescue Award is preferable (NRASTC) although training would be offered to the right candidate. Previous teaching experience is also an advantage.

The ability to converse at ease with members of the public and provide advice in fluent English is essential in this post.

This role requires a Disclosure and Barring Service check as it is working with children or vulnerable clients.

We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).

These values, and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, always showing respect, and looking for innovative and forward-thinking solutions. We pride ourselves on recruiting, developing, and retaining talent who share this commitment.

We are committed to safer recruitment, safeguarding, and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment.

The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme, and free membership to the Council’s local leisure centres. This free membership includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite, and a range of generous discounts across other leisure and culture services.

Broxbourne Council is an Equal Opportunities employer.

Previous applicants may not be considered.

Details and application forms for all job vacancies are listed on the Council’s website.

Application forms must be submitted online quoting the above reference.

Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ.

Telephone: 01992 785509, Email: personnel@broxbourne.gov.uk

Website: www.broxbourne.gov.uk

Borough of Broxbourne Vacancies

Trainee Housing Solutions Officer FTC (Homelessness)

Swimming Instructors